nurture. picks up every enquiry the moment it lands in your DMS, replies in minutes from your real stock list and opening hours, and follows up by email and WhatsApp. Your team approves each reply, and buyers who are ready go to a named salesperson.
nurture. picks up every lead from your DMS, replies in minutes from your real stock, and follows up until they’re ready to buy.
The lead lands in your DMS. Two minutes later Sophie has a proper answer, approved by Tom.
This is where every dealer starts. The aim is simple: more of your leads turn into sales.
Someone fills in a form on your website or Auto Trader. nurture. picks it up from your DMS the moment it arrives.
The reply answers what they actually asked, checked against your stock list and opening hours. Someone on your team approves it before it goes.
By email from your own inbox, or on WhatsApp if they’d rather. It keeps following up, steadily, so nobody goes cold because the showroom got busy.
When they want to come in, the appointment goes into your sales diary and the salesperson gets a calendar invite.
When a buyer is ready to talk numbers, they go to a named salesperson with the whole conversation, who picks it up from there.
New leads and the customer’s details come straight from your DMS the moment they land. No forwarded emails, nothing typed in twice.
Replies quote the real car: price, mileage and spec, used cars included. Only cars seen on your list in the last 72 hours, so nobody is offered one that’s gone.
A reply at nine at night says when you’re open tomorrow, and nobody gets booked in while the showroom is shut.
Appointments go straight into the diary, and the salesperson gets a calendar invite.
Emails go from your Microsoft 365 address, signed as the dealership. When the buyer replies, it lands on the same enquiry.
For buyers who’d rather message than email. Set up in your dealership’s name.
Every week you get a report against your own baseline, with sales matched back to their enquiry from your order list.
More on nurture.Where every dealer starts. Every lead answered in minutes and followed up until they’re ready to buy.
The add-on. Alex answers your phone out of hours and when the line’s busy.
Do you know how many people rang last night? This dealer didn’t.
11 more cars a month, up 21%, at the dealer’s average £3,800 profit per car (car plus finance).
Before and after figures reported by the dealer. This was the voice add-on on its own, answering calls after closing.
Read the full case studyWe start with one site. We connect your DMS, stock list, opening hours, diary and inbox, agree a baseline with you, and send a report every week.
Alex answers as Nurture Demo Motors. Ask about a car, try to book a viewing, or ask something awkward.